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Update Loop
Please make sure that your flashlight button on the side of the dongle is not stuck. If you need to please loosen the screws to ...
Unit does not power up
-Check that power cable is properly installed. -Test power outlet with another device. ...
Unit does not power up
Check that power cable is properly installed. Test power outlet with another device. ...
Update issues with Multiverse Transmitter Updater Tool "Error 1 Unable to open requested file" Device Model Name: “Multiverse Transmitter (r)” FW: 1.0.0.9.0.117
For this you will need a newer version of the updater tool and a specific version of Firmware. Please reach out to support@citytheatrical.com to obtain ...
Unable to find any RadioScan device error.
- Check for working USB data cable and not charging cable- Verify that a USB Serial port was added to computer system. ...
USB configurator has an error when opening on macOS v15.0.1 Error reads
Follow the instructions by Apple to open programs from unknown sources.https://support.apple.com/guide/mac-help/open-a-mac-app-from-an-unknown-developer-mh40616/mac ...