FAQ Overview

All Firmware new and old can be found on our website! https://www.citytheatrical.com/resources/firmware

The SHoW ID parameter is a manufacture specific parameter. Unfortunately, the Swisson device does not support manufacture specific parameters. You will need to use an RDM controller that supports manufacture specific parameters, such as DMXcat.

You will need to make sure the following are the same as the transmitter:
SHoW ID
Universe
Show Key

You will also need to make sure that power to the antenna is enabled. Default is OFF, we recommend MAX.

QolorPoints will work with 5902 MV Nodes and 5900 MV SHoW Baby in both Neo SHoW IDs and Multivese SHoW IDs. They will work with the 5910 and 5911 MV Transmitters in Multiverse SHoW IDs only. In order to set a Multiverse ID on a QolorPoint fixture, you need to RDM to fixture.

You will need to set the 5900 Show Baby or 5902/5903 Multiverse Node to a Neo SHoW IDs such as:
Green - 201
Cyan - 102
Magenta - 117
White - 133
Red - 149
Yellow - 165

In order to use a 5910/11 you first need to establish an RDM connection to the fixture wirelessly using a SHoW Baby (5900) or a Multiverse Node (5902/3). Then you change the SHoW ID in the fixture to a Multiverse SHoW ID (24000-24355). Once changed, match the ID in the transmitter settings and the fixture should begin to listen to the Multiverse Trnasmitter. The ID LED should be blue.

Here is what you might need per product:
5900/5902/5903/5904/5905/5910/5911/5912/ - You will need either two 5641 3' Adaptor Cables (N(m) to N(m)) and/or two 5639 Gender Changers (N(m) to N(m)). This will depend on the needs of the customer and project as to where the antenns are mounted. You will also need one 5638 RSMA-Male to N-Male

5906/5907 - Requires 103-00730 Cable, 5938 3' Adaptor Cable (RSMA(m) to N(m)) and either two 5641 3' Adaptor Cables (N(m) to N(m)) and/or two 5639 Gender Changers (N(m) to N(m))

7400-5902/7400-5903 - You will need either two/three 5641 3' Adaptor Cables (N(m) to N(m)) and/or two/three 5639 Gender Changers (N(m) to N(m))

No, it is not possible to send fixture firmware updates via Multiverse products.

Yes, the ColorSource Console line supports RDM discovery. Please contact ETC for further instruction.

Yes, you can as long as you do not use metallic paint.

This is a fault within the ETC RDM software. It is a known problem that should be addressed with ETC. Certain ETC consoles will not discover RDM devices that do not have DMX addresses. This issue is not present in the Concert Series software. 

No it is not RG-58 cable. The impedance of the cable needs to be 50ohm. Typically LMR-200 and LMR-400 and its equivalents are used.

The length of the cable is governed by how much signal loss in dB you are willing to accept based on the cable type chosen. For example LMR-200 has a loss of 0.3dB per foot, a 6 foot cable has a loss of 1.8dB. We do not recommend using LMR-200 for longer than 10 foot runs. 3dB is a lot of loss. You can compensate for this loss by using a directional antenna, such as a panel antenna, so your net loss is the loss of the cable + the gain of the antenna. LMR-400 has a loss of 0.07dB per foot, but the cable is far less flexible.

It is always far easier and better to extend the DMX or Ethernet connections and keep the antenna as close to the transmitting/receiving device as possible.

No, the Chavez Professional Well STX 180s use WDMX and we are not compatible with WDMX.

Make sure the USB cable you are using can do both power and data. Otherwise it will never connect. The USB cable provided with the DMXCat will work for this.

Check you power supply voltage and make sure that you are using the correct voltage. With 24V tape ran @ 12V, only the red color usually works.

Be sure that the dPxx (DMX Profile) is set to 2.1

The 5620 and 5742 dimmers use the phrase "TV/Film Mode x" where x is 1 to 5 representing the PWM frequency output of the dimmer channels. The modes correspond to the following frequencies:

TV/Film Mode 1: 1200Hz
TV/Film Mode 2: 2400Hz
TV/Film Mode 3: 5000Hz
TV/Film Mode 4: 12KHz
TV/Film Mode 5: 24KHz

Please note, as the output PWM frequency increases, resolution reduces.

The products with Run1 and Run2 modes are 5809, 5811, and 5812.

Run1 and Run2 can also be found in 5821/5823/5825 units made after 2023. Earlier models will most likely not have this option. 

For further clarification please reach out to support@citytheatrical.com.  

No, a solid RED status LED is not normal and the dimmer most likely is non-funtional. The Status LED will blink error codes as follows:



Under normal operating conditions the status LED is off.

It can be as long as you need it to be but you will need to consider voltage drop over long distances. This will vary between products, length, amps, and power input. We advise you use a voltage drop calculator to consider all your options.

You will need to set the dimmer to Run 2 mode and power cycle the device. Once you have done that you will need to scroll through the options to find 1-xx, 2-xx, 3-xx, or 4-xx. These are your specific addresses in relation to the LED tape you have connected to the device. Press enter on the selected address and using the Up and Down button adjust the levels. Be sure to press Enter once you have the desired look to lock it in.

There is no way to make the different generations of dimmers match in curve or menu settings. This is a known issue and there is no resolution.

Here are the dimensions in inch

For the power and dimmer loads, 18-24AWG
For the DMX 22-26AWG

If using stranded, you need to press the release button to get the wire in without splitting wire hairs. Solid should just push in. You can tin the stranded as well. Be very careful with the release tabs, press exactly perpendicular or else the plastic tab breaks off.

Solid core wire will just push in to the connector. If using stranded, you need to press the release button to get the wire in without splitting wire hairs. You can tin the stranded wire as well.

Yes, you will need PN 101-00936.

Yes, they are all compatible with the Legacy Show IDs

You will need to the following parts:
5942/5943
4 pin automotive relay
DC to AC Inverter
Battery
Lava Lamp

You will need to set the dimmer to Non Dim / 60Hz Inc

You will need to wire the relay as follows
Terminal 85: Goes to the Wireless “+”
Terminal 86: Goes to the Wireless Channel (A,B, C, etc…)
Terminal 87: Goes to the Positive Line of the Inverter
Terminal 30: Goes directly to the Battery Positive (+) terminal
The Negative Line of the Inverter goes right to the Battery (-) Negative terminal

IAP0 indicates the bootloader and should disappear once the unit powers up fully. If IAP0 does not disappear and is the only message on the screen your unit is most likely broken and will need to be replaced. Please contact Support@citytheatrical.com

The 5942/43 dimmer draws 0.45W in wireless mode and 0.35W in wired mode.
The 5916/17 dimmer draws 0.36W in wireless mode and 0.27W in wired mode.

Under Voltage - 1 blink between 1 second pause
Invalid DMX Address - 2 blinks between 1 second pause
Invalid Show ID - 3 blinks between 1 second pause
Output Over Current - 4 blinks between 1 second pause
Input Over Current - 5 blinks between 1 second pause
Over Temp - 6 blinks between 1 second pause
Over Voltage - 7 blinks between 1 second pause

You will need to set the following dimmer settings
Curve : Square Law (Incan)
Output Response Time : 100ms
Mod. Frequency : 60Hz Incan. (if you have flickering try 1200Hz Candle Mode)

693-3413.0332.22
https://www.mouser.com/ProductDetail/Schurter/3413.0332.22?qs=tk5EcTX4n4yNf01GmJFMyw%3D%3D

The unit may burn out so we recommend putting a reverse-biased diode in line to help with avoiding burning out the dimmer.

The radio has become disconnected from the main PCB and needs to be reseated. If the error does not go away the radio will need to be replaced.

Power on the device
Arrow up or down till you see Run2
Press enter
Arrow up or down till you see Run1
Press Select
Power cycle the unit

No, be sure that all settings are correct before relying on RDM.

The ISL (Inverse Square Law) Curve is intended for incandescent lamp dimming and is similar to a conventional mains-powered lighting dimmer curve. The PWM period for ISL is 60Hz.
The NON-DIM function is intended for relays and other devices requiring switched power without PWM dimming.

The Linear Curve is a simple linear scale that can be used to drive DC integrators or other devices where linear response needed. The Linear PWM period is 60Hz.

The LED Curve is intended for controlling LEDs but may be used for other specialized loads.

The LED Curve Modes have been optimized for flicker free performance in TV and Film applications. All settings have been camera tested with motion picture film and digital cameras. The settings are different to allow compensation for variations in shutter speed and shutter angle. A camera test is recommended to confirm the correct setting has been selected.

Using a small flat head screw driver place the flat head in the grove and push down. this will open the gate and allow the wire to go in or out.

Yes, check the folder for 5810/5811 under documents. There is a drawings folder and they can be found there.

Maximum Load per Terminal 20A

Indoor use only recommended.

1 year

1 year

Indoor use only recommended.

No, if you plan on using a dimmer in an outdoor environment we recommend you put them in an outdoor rated enclosure

These 5916/17 Dimmers draw 0.36W in wireless mode and 0.27W in wired mode.

Yes, although to avoid damage we recommend leaving it in the plastic.

5916 is a 2.4GHz Multiverse Dimmer
5917 is a 900MHz Multiverse Dimmer

Yes, below are the available sizes.
5672 Terminal Block Connector, Three Pin, Female
5674 Terminal Block Connector, Four Pin, Female

5810
6611 Terminal Block Connector, Five Pin, Female

5811
6613 Terminal Block Connector, Six Pin, Female (2023 model)
6617 New! Terminal Block Connector, Seven Pin, Female
6614 New! Terminal Block Connector, Eight Pin, Male

5942/5943
5951 Phoenix Connector, Six Position, Female
5952 Phoenix Connector, Three Position, Female
5668 Phoenix Connector, Two Position, Female

We found that if the green value is 50% or higher we do not see the issue.

Another option to get rid of the problem is to RDM into the dimmer and change the Output Response Time to spd=15 per=3.75 frq=266hz or anything below this it also resolves the problem.

Check power cord
Check fuse
Check blue wire (P3) to and from main circuit breaker
-Contact CTI for replacement parts

Water is low - Fill the tank

Water sensor is disconnected - Reconnect the sensor

Water sensor is bad - Return/Contact CTI for replacement parts

Machine is over temping - Turn down temperature knob to 155 degree

Bad thermal well - Contact/Return to City Theatrical for a replacement part

Wrong component R27 and R22 - Return to CityTheatrical for a replacement parts

Wrong setting of the PCB temperature switchers. Maximum temperature of the elements should not exceed over temperature - Set the switchers in the right positions. As an example, for the machines working at 120Vac, the right setting is:
-for the A element: 160 deg.F
-for the B element: 160 deg.F
-for the Over Temp.: 175 deg.F

Pump is disconnected - Reconnect pump

Pump is clogged - Remove debris

Pump is frozen - Toggle switch and tap lightly with a mallet

Pump impeller shears - Contact/Return to City Theatrical for a replacement part

Condensation built up and short circuit the panel - Contact/Return to City Theatrical for a replacement part

STEP 1
Check to see if the heater power cords are plugged in, have power, and the HEATERS circuit breaker is on. If good go to step 2.
STEP 2
Check the front panel to see if the HEATER A or B indicator is illuminated; if so, go to that problem in the chart, if not go to step 3
STEP 3
Check to see if the water in the tank is hot and the TEMPERATURE SELECTOR KNOB is turned down. If this is not the case go to step 4
STEP 4
Press the RESET button. If this did not solve the problem go to step 5
STEP 5
With all power removed, remove the control panel. Do not disconnect any wires. Check to see that all connections are secure and the wires are not black or brown. If this did not solve the problem go to step 6
STEP 6
With all power removed, remove the wires that are connected to the problem Heating element and measure the resistance of the element. Heater A is on top. The resistance should be about 9 Ohms for the 120V or 19 Ohms for the 240V. If the resistance is correct, go to step 7
STEP 7
If the indicator of only one heater is on. With all power removed, swap P8 with P10, and swap P9 with P11. If the indicator moves to the other one, replace the heating element. If the indicator remains the same, see TROUBLESHOOTING THE RELAY
STEP 8
If the indicators of both heaters are on, go to TROUBLESHOOTING THE RELAY

- Check to see if the heater power cords are plugged in, have power, and the HEATERS circuit breaker is on
- Press the RESET button
- With all power removed, remove the control panel. Do not disconnect any wires. Check to see that all connections are secure and the wires are not black or brown
- With all power removed, remove the wires that are connected to the problem Heating element and measure the resistance of the element. Heater A is on top. The resistance should be about 9 Ohms for the 120V or 19 Ohms for the 240V
- With the power removed, replace the heating element.

Please follow the steps in the Tech Bulletin and Training Video links below:

https://www.citytheatrical.com/docs/default-source/tech-bulletins/tech-bulletins/tb1006.pdf?sfvrsn=3a94b579_5

http://youtu.be/COeFUdBYChM

The steps are:

- Must be water in tank.
- Must be full (needs water pressure).
- Toggle pump on and off (pulse).
- Pull electrical panel, lean it against wires, gently rap on pump housing with hammer while toggling.
- Backfeed water from a hose into where it pumps water into the ice chamber.

Keep repeating over and over until it breaks free. These pumps are common in heating systems and last for decades. 99% of the pump problems we see are stuck impellers. Just stick with it!

This is not recommended and can cause damage to the unit. Waters boiling point is 212F and the unit should not go past 160F

50 lbs. of Dry Ice will produce about 10 minutes of fog.

You can find the serial number on the control panel where the power ports are located.

This indicated that you may have a faulty water level sensor. Please have the customer order a replacement 9900036 from the sales team.

If this does not resolve the issue you may have a faulty thermal well sensor. Please have the customer order a replacement 9900034 from the sales team.

Test the PCBA in the test fixture to see if the problem continues.
If it does not follow the PCBA, you will need to replace the SSR.
If the problem follows the PCBA, look at / meter LP339 chip for the problem dimmer. Then meter D8/D7 1N5817 and C10/C9 220UF 35V. These test will only show the failure once the failure light is triggered.

We recommend it comes in for repairs. Identify where the leak is possibly coming from, take photos, and contact support to discuss options and repair details.

Yes, please contact our sales team and request pricing for part number 1690004.

Check you power supply voltage and make sure that you are using the correct voltage. With 24V tape ran @ 12V, only the red color usually works.

Each type of QolorFLEX LED Light Strip is identified by a part number which consists of 7 sets of characters. Each character set specifies a particular attribute of the tape. Please refer to the Part Number Key to confirm you order the product needed. For a brief description of the different tape attributes, refer to the TERMINOLOGY section below.
LED CHIP SIZE - OPERATING VOLTAGE - LED COLOR - QTY LED'S PER METER - LENGTH (METERS) - IP RATING - TAPE COLOR

QolorFLEX is available in both 12- and 24-Volt configurations. 24 Volt strip allows for longer continuous runs and requires half the amperage of 12 Volt strip to operate.

QolorFLEX is available in a variety of different colors and combinations of colors. Single color white stripes are available in cool (CW), natural (NW), and warm (WW) color temperatures. Adjustable white (WWCW) has a combination of alternating cool and warm white chips which can be controlled to achieve a specific color temperature according to preference. Multicolor strips consist of RGB tricolor LEDs plus a fourth color (amber, cool, white, natural white, warm white, indigo) LED, which enables the mixed color output to be tuned and or balanced as needed.

IP 20 is Approved for indoor use only; IP 67 is Suitable for outdoor use.

The wires in A-E can vary but the one consistent is:
+ - Black cable

Typical wiring is
+ - Black
A - Red
B - Green
C - Blue
D - Warm White / Cool White
E - Warm White / Cool White / UV

There is no additional reverse voltage protection other than what is natural in the LED.

We use:
All Purpose Silicone
Window/Door
ASTM C920 Class 25
Clear Silicone 1

This does not have the data to be proven as a reliable option in outdoor settings.

5050-24-RGBAD-60-5-20-1

LED SIZE

Refers to the actual chip size of the LED. In general, larger the chip size, the more light output is possible. Single color QolorFLEX LED Tape is available in 2 chips:

5050 (50mm x 50mm)
3528 (35mm x 28mm)
Multicolor QolorFLEX types (RGB, RGBA, RGBCW, RGBNW, RGBWW, RGBI) all use the 5050 chip. Our Adjustable White (WWCW) uses the 3528 chip size.

QolorFLEX is available in both 12- and 24-Volt configurations. 24 Volt strip allows for longer continuous runs and requires half the amperage of 12 Volt strip to operate.

QolorFLEX is most commonly sold in full reels which contain 5 meters (16.4ft) of product. Each end of the strip sold this way has a soldered pigtail of color-coded ribbon cable for attaching to dimming / power devices.

For custom lengths less then 5 meters, "CTL" should be substituted when ordering, and the desired pigtail configuration discussed with our sales department as is needed. For an 18" sample length without pigtails use "0" as the length designation. Please contact your nearest dealer to help with custom quotes.

Currently, all QolorFLEX Tape is available with a white (1) background color as a standard product.

If a background color other than white is required, contact our sales department for custom pricing and lead times.

Yes, you can use the QolorPIX tape with the Nebula controller.

Yes, you can use the DMX out to continue any DMX runs as needed. If the DMX in port is connected you receiver will become a transmitter.

Yes! Simply connect a DMX cable to the DMX In port on the bottom of the device and it switches to transmit mode. You can confirm this on the LCD screen, there will be a TX when transmitting and an RX when receiving.

- Check that power cable is properly installed.
- Check that you are using the DC supply that has the locking ring on the barell adaptor, it is longer than normal.
- Test power outlet with another device

- Check that the Tx and Rx symbols on transmitters and receivers are solid.

- Check that SHoW ID and SHoW Key match on transmitters and receivers.

- Check that Universe setting matches on Tx and Rx.

On the Multiverse Node, go to the menu and find the information screen. You will see a list of all firmware versions. Below is an image and explanation of each firmware type.

1. BL Host: This is the firmware version of the device's bootloader
2. BL 900M: This is the firmware version of the 900 MHz radio's bootloader
3. BL 2.4G: This is the firmware version of the 2.4 GHz radio's bootloader
4. Host: This is the firmware version of the device itself
5. 900MHz: This is the firmware version of the 900 MHz radio
6. 2.4GHz: This is the firmware version of the 2.4 GHz radio

First turn off the device and confirm that the up button isn't stuck in.
Then turn the device on, it should come back up as normal.

If not then please reach out to support@citytheatrical.com

There is most likely a short within the unit. This will need to come in for repairs. The repair tech should check and make sure the LCD screen is not making contact with the component in position C14. If this is not the cause further inspection will need to take place.

Please confirm that you have all the correct and most up-to-date firmware downloaded from our website. Then power down the device, unplug and replug the USB stick, and power up the device again. If you still receive an error message please reach out to support for an RMA.

Hold the up and down arrows at the same time. The text on the screen will flash and reset to factory settings.

On the device go to the menu settings and select Backlight Timeout. Here you can change the time from 10 seconds to 1 hour or you can set it to off mode which will keep the screen active all the time.

Go to the menu settings on the device and select Backlight Level. Here you can go from 1% brightness to 100%.

This can be down at the device itself or via RDM.
On Device:
Menu settings
Show Key - This can be any number between 0 - 500

RDM:
RDM Controller
RDM Arrow on the device tile
Manuf. Setting
Show Key (0-500)

1 year

Via the DMXCat app connect to your Multiverse Transmitter. Once you are connected please follow the following steps:
1. Select the purple Multiverse Transmitter button on the home page of the DMXCat app
2. Select the RDM arrow on the top right
3. Scroll through device details and select IP SETTINGS
4. Disable DHCP & Zeroconf
5. Set your Static IP address and Static Netmask
6. Apply Configuration and confirm by refreshing the page.

1) Turn on Multiverse Transmitter
2) Connect to Multiverse Transmitter with DMXCat app on device
3) Go to RDM Controller
4) Press the RDM arrow on the Multiverse transmitter
5) Go all the way to the right and select Manuf. Settings
6) Change Wi-Fi mode to On
7) Write down Wi-Fi SSID and Wi-Fi WPA2 Password
8) Connect to new Wi-Fi network with the device that has Luminair installed

In the Luminair app, under connections, make sure that sACN is turned on.

You should be good to go. To test turn on a MV studio and see if it says DMX OK

Sometimes you need to reset the MV Transmitter after turning on the Wi-Fi settings.

Please go to the iPad settings and confirm that your device is staying on the designated WIFI network.

The unconfigured universe are receivers that are set to a universes that are not being transmitted by the transmitter, but are on a SHoW ID of the transmitter. This allows you to find them and adjust thier universe setting using RDM.

You can not disable the second radio, but you can set it to universe 0, or pick a universe that does not exist in the system, and the radio will become very "quiet".

It would be better to use 1 radio in a 2 universe SHoW ID and set the second radio to a different ID and universe 0 or a universe that is not present in the system to make it's RF output as small as possible.

Please make sure you are on an isolated network and no sACN or Art-Net traffic is present during the update.

Try adding a switch between the console and the Multiverse Transmitter. This should eliminate the issue and allow you to power on the console without disturbing the Multiverse Transmitter.

Indoor - 0 C to 40° C

ANSI E1.20 RDM via Art-Net / DMXcat
ANSI E1.33 RDMnet
ASNI E1.31 Streaming ACN (sACN)
Art-Net I, II, III and IV

No, this is not possible at this time.

You may need to go into the shell of the console and confirm that sACN is set to release and not draft. Our Multiverse Transmitters do not function with Draft sACN.

This is a known bug in the 2.0.0.0.9.4 software. We are working to resolve this. There is no known work around at this time.

You will need to reprogram the unit. Download the latest software and updater app off the City Theatrical website. Follow the instructions to program the unit. You will need to know the IP address and if the unit is stuck in bootloader mode you will not be able to get that information via the DMXCat app. To get the IP address you will need a DCHP Server to provide an IP for the transmitter, if it was last in DHCP mode. You can use programs such as Tftpd which is a free download when searched on Google. Once you have the IP you will be able to reprogram the unit and resolve the issue. If this does not solve the issue you will need to send the unit back to CTI for an Advanced Replacement.

If you do not have a DCHP Server then you will need to send the unit back to CTI for an Advanced Replacement.

If this does not resolve the issue your unit may have a solder fault. The reset button may have a short. If this is the case you will need to send the unit back to CTI and request an Advanced Replacement.

Tftpd64 program can be used to setup a DHCP server on your local windows machine. From there you should see a log entry for a MAC address starting in 00:1e:4b, this entry will show the IP address that the transmitter received. This is only possible if the transmitter was left in DHCP mode.

Power down the device.
With a paper clip or something similar press and hold the button next to the ethernet port.
Power on the device while pressing the button.
This will get you back into bootload mode. (Radio and WiFi LEDs will flash in sequence.)
Try the update again, you may need to do one file at a time.

We found the biggest issue was that the console recognizes ART-Net Universe 0 and we do not. I found that you can change this in the console to have Universe 1 be Universe 1 instead of zero.

The other possible issue to run into is making sure your Transmitter is on the most up-to-date software. You can find the most current here: https://www.citytheatrical.com/resources/firmware#5910-5911-5912

The IP and subnet could also cause some hangups. You will need to be sure that the subnet on both devices is the same and the IP correlates. Such as the following:
Console
10.99.89.X
255.255.255.0
MVTX
10.99.89.X
255.255.255.0

1 year

The entire main PCBA will need to be replaced as the components that failed and are causing the problem are unrepairable. The problem is not in the battery PCBA or wireless charging station. This problem will require an RMA.

In the menu of your studio go to the Firmware Info page and this will list all Firmware and Hardware information on the device available to the user. This information can also be found via RDM.

No, the studio receiver is only intended to be a receiver.

Yes, you can change the screen color on the device itself.
Menu settings
Display Color:
White
Magenta
Cyan
Green
Yellow
Red

1 year

The LED shows whether DMX is present or not. Flashing, no DMX, solid DMX present.

If the Vero is operating in Transmit mode, Yes, just make sure you have termination off in the settings menu.

If the Vero is operating in Receive mode, No, you will have to daisy chain the run. You cannot feed the DMX daisy chain from the middle of the line.

- Check that power input wiring is properly installed.

- Test power outlet with another device.

- Check that the Tx and Rx symbols on transmitters and receivers are solid.

- Check that SHoW ID and SHoW Key (and optional SHoW Key)
match on transmitters and receivers.

- Check that universe setting matches on Tx and Rx

-25 Degrees Celsius to 60 Degrees Celsius

No, water damage is not covered under the Warranty Policy.

By using the antenna splitter and two antennas you are instantly cutting the power of the antenna in half and will need to keep this in mind when setting up the system.

Yes, but you will be limited to the legacy SHoW ID range.

Please go to the settings of your iPhone, select the DMXcat app and allow access to the Bluetooth hardware.

DMXCat App > Connect to Dongle > Fixture Controller > Database > Top right corner magnifying glass > Type in desired fixture or search > Select Done or Press the magnifying glass to load search.

If you do not press Done or the magnifying glass again nothing will load.

If you have an iOS device or certain models of Android your device does not have the ability or specifications to be a light meter. Which is why you have less apps on your DMXCat home page.

Currently, that is not possible, but we will take it under consideration for a future release.

Here are the numbers for the refresh rate and break times. Custom timings in DMXCat settings should be defaulted to off which would make your numbers the following:

Break Time 91us
Mark before Break 16ms
Break to Break 911.5ms
Interslot Time 4us
Refresh Rate 1
*Note that these numbers are for when IDLE not when sliders are moving. When things are moving they take on the MAX rate.*


If you have custom timings turned on in the settings then you will need to go to DMX Tester on the home screen of the app. Then if you go to Analyze DMX you will be able to see the DMX parameters for each custom setting. We are experiencing bugs with our MAX setting where the bites per packet vary. We are working to resolve this issue but you should be aware of it.

Please delete the app* and reinstall.

If you are still unable to connect to the dongle please contact Support@citytheatrical.com.

*This may cause you to loose any saved fixture profiles. To save the fixture profiles please see the FAQ regarding this.

The unconfigured universe are receivers that are set to a universes that are not being transmitted by the transmitter, but are on a SHoW ID of the transmitter. This allows you to find them and adjust thier universe setting using RDM.

The DMXCat 6000 will power down after 8 hours of nonuse.

The DMXCat 6000 is intended to be used as a test tool not as a controller. After 8 hours of nonuse the DMXCat will power down and the lights connected will turn off if they do not have a 'hold last look' option.

You can only have one DMXCat 6000 connected to one device at a time.

There is a known bug with a certain version of DMXCat software that will cause issues with RDM. 

Please email DMXCatdbreport@citytheatrical.com with the fixture profile information and it will be added within 24 to 48 hours.

You can try the following:
1) Exit DMxcat app and turn off dongle
2) Hold the flashlight button while powering up, the LED should go solid green
3) Start application, it should start an update, if not connect to a device called CTIDFU_6000xxxxx

If the update fails and the secondary FW is still all 0s, the unit will need to come in for repair. We will need the serial number and return shipping address.

The Flicker Finder you will need to output a static DMX signal through the DMX line. Then place the DMXCat in the DMX line, open Flicker Finder. Press Save SnapShot and Start. The Flicker Finder will start to scan for a flick in the line and if one is found it will stop scanning and show you the problem addresses in red. If the scan continues after several minutes no flicker is likely found and you have a stable run.

Below is an example of a found flicker. (I'm going to try to insert a photo once approved) Please note that a flicker will always be found if the DMX being outputted has any movement or changes at all. The output must be static for a proper scan.

Pin 1 - Common
Pin 2 - Data Negative
Pin 3 - Data Positive
Pin 4 - Empty
Pin 5 - Empty

612-TL3301SPF260QJ
https://www.mouser.com/ProductDetail/E-Switch/TL3301SPF260QJ?qs=QtyuwXswaQgKblzuLb%2FVCw%3D%3D&utm_id=21022537337&gad_source=1

A solid green light indicates that it is actively connected to a device.
Please try to force a power down by holding the power button for 10+ seconds or holding the flashlight button and power button for 10+ seconds or until it turns off.

Then with no previously connected devices in the area turn the device back on with the power button. If the light comes on blinking attempt to reconnect. If the light is still solid power down again as stated above and turn the unit on while holding the power button and the flashlight button. While holding both power and flashlight make sure the app is open and this should start an automatic update.

Please also ensure that all permissions are allowed within the app settings for the phone or tablet.

1.961in x .64in

About two hours for the regular incandescent bulb candles.

The LED bulbs last up to 20 hours per battery, but are not quite as realistic looking as
our standard incandescent bulbs.

The candle is a legacy product we no longer supply parts for. Stock is limited and low for replacement parts. Reach out to support to find out availability.

The candles do not take PWM and will not work with the receiver cards.

A dimmer such as the 5916/5917 or 5942/5943 will work.
https://www.citytheatrical.com/products/electronics/qolorflex-dimmers/qolorflex-5x2.5a-multiverse-dimmer
https://www.citytheatrical.com/products/electronics/qolorflex-dimmers/qolorflex-2x2.5a-multiverse-dimmer

Unfortunately we no longer sell the flicker candles.
But if you have them our 2 Channel 5616 and 5 Channel dimmers 5942 have a curve for our candles.
They need to be pairs with a transmitter like the 5900 Show Baby.
All in stock and can be purchased from our dealer.

We do not sell batteries. But Battery Space is a good resource.
What is your voltage for the candle.
For example ours was 9V and was 150mA (This means a 9v 650mA hour battery would power for 1+ hour)
https://www.batteryspace.com/custom-nimh-9-6v-650mah-2-3aa-x-8-battery.aspx

Here is the link for the larger battery selection
https://www.batteryspace.com/nimhpacks24-48v.aspx
You will want a Battery and Charger.

- Check for working USB data cable and not charging cable

- Verify that a USB Serial port was added to computer system.

Device has not enumerated on the USB bus, check cable and computers USB port.

Make sure your computer has Wi-Fi hardware and it is turned on.
Make sure if using mOS, that location and Wi-Fi permissions are assigned to the app.

Red - Powered, no connection to computer

Green - Powered, connected to computer

Blue - Powered, connected, and application is connected

Flashing Blue - Powered, connected, application is connected and scanning

Magenta - Dongle is updating firmware

Make sure ‘Show Wi-Fi’ is highlighted and on. This allows you to see nearby networks and identify their SSIDs. Your computer must have Wi-Fi hardware installed for this feature to be available.

If using an Apple device and the above does not resolve the issue please try the following:
Apple restricts SSID information. Make sure the application has location permissions.

Yes, there is a Multiverse SHoW ID button at the top of the application that will bring up a right side bar and you can select or hover over the SHoW ID and it will show you where it exists.

Yes, you can take a screenshot with the 'Snapshot' feature or a video by selecting the 'Save' button.
Snapshot will allow you to save an image file.
Save will allow you to save a .mars file. When you then go to open the .mars file it will open in the RadioScan app and allow you to scroll through the recorded scan. The file will populate at the top of the app next to the 2.4Ghz and 900Mhz tabs. to exit the file press the 'X' next to the file name.

You will need a DMXCat or an RDM capable device in order to set a 2.4 SHoW ID on any Multiverse Show Baby.

The SHoW ID parameter is a manufacture specific parameter. Unfortunately, the Swisson device does not support manufacture specific parameters. You will need to use an RDM controller that supports manufacture specific parameters, such as DMXcat.

No, you can not pass DMX thru the DMX Iris. The unit only receives DMX.

Color, kidding aside, the Multiverse SHoW Baby uses our latest wireless DMX radio technology. More information about Multiverse can be found on our website.

0 Degrees Celsius to 40 Degrees Celsius

No, orange Show Babies are not compatible with the 5910 Multiverse Transmitter.
You will need to use the legacy Show IDs with a Show Baby (Orange or Black) or Multiverse Node 5902 as a transmitter.

The Radio Module has most likely become unseated. You can open the unit and connect it again to repair it or send the unit in to be repaired and have screws added to avoid this error in the future.

No it is not. City Theatrical wireless DMX are not compatible with any other manufacture's systems.

201 Green – Adaptive Hopping 2.40GHz – 2.480GHz
102 Cyan – Full spectrum 2.40GHz – 2.480GHz
117 Magenta – Low, Wi-Fi 1-6 2.40GHz - 2.448GHz
133 White – Mid, Wi-Fi 5-9 2.421GHz – 2.462GHz
149 Red – High, Wi-Fi 7-11 2.431GHz – 2.473GHz
165 Yellow – Wi-Fi 12-13 2.456GHz – 2.480GHz

Yes when the Baby is used as a transmitter, the female connector is a pass-thru.

No, the 5900 is only compatible with the Legacy Show IDs and the 2.4Ghz range.

No, the CHAUVET PROFESSIONAL WELL Fit Wash LED Uplight Fixture uses WDMX and we are not compatible with WDMX.

1 year

The receiver cards draw 0.44W max.

For 5V input that's 0.88A
For 12V input that's 0.037A
For 24V input that's 0.018A

The 5906/5907 you most likely blew a fuse, F3. You can test it with a meter but it will likely need to come in to be repaired and blown fuses are not covered under warranty. Please contact support@citytheatrical.com for further assistance.

The DMX fail settings only work for the 0-10V/PWM output.

When the source DMX stops, the DMX output of the receiver card also stops, therefore it is up to the fixture to determine what to do when DMX stops. This was to preserve the works like a wire aspect of DMX.

You are able to use between 5-30Vdc to power the 5906 & 5907 Receiver Cards.

- Check the status indicators and signal lights to confirm that a
Multiverse transmitting device is in range and data is being sent.

- Reset factory defaults to return the card to a known state and
use the USB Configurator to set up the addressing, wireless, and
other configuration options you need.

- Confirm that Antenna Mode is set correctly.

- Double check DMX wiring pinout. On a 5-pin XLR connector pin
1 is the signal ground, pin 2 is the Data -, and pin 3 is the Data +

- Confirm both data + and data – lines are connected correctly and any solder joints are firm.

- Make sure the last unit in the DMX chain is properly terminated
with a ½ watt 120Ω resistor across the data + and data – lines asper the DMX512-A specification.

- If downstream DMX units are constantly flashing or moving there is likely either a bad cable in the line, or a fixture with a failing DMX processing circuit. Try isolating cables and fixtures to locate the issue. Check for data corruption using the flicker Finder function with a DMXcat at the end of the line.

-The DMX devices may not be compatible with RDM, try tuning RDM off in the receiver card.

-Some DMX devices are not fully DMX compliant and can't handle the fast timings that our receiver card outputs, if all the above steps check out, see if a fixture from another manufacture works properly, if so, maybe the manufacture has a software update that fixes the issue or use Fleenor Design's DMX decelerator.

This typically caused by fixtures or devices that have a software issue that causes them to mistake RDM data for DMX. Turn off RDM traffic on the dimmer card.

- Check that 0-10V mode is enabled with the USB configurator.

- Double check console patch and park functions. Try controlling
directly by address.

- Confirm the Receiver Card’s DMX address.

- Check for short circuits between the 0-10 volt line and the power and ground lines.

- Confirm correct connections to 0-10v and ground lines. Don’t use the DMX ground line for this function.

- Use a multimeter to check for 0-10v after disconnecting the 0-
10v pin from other devices.

- Double check that PWM output is enabled with the USB
configurator.

- Double check console patch and park. Confirm addressing with
DMX map in manual.

- Double check the DMX Address set in the card with the USB
configurator.

- Try metering the voltage on the PWM pins without any other
devices connected while control channel is at full.

- If the PWM pins were shorted or an LED or other load larger than the amount specified in the manual was attempted to be driven than the port may be permanently damaged. If you need to drive large loads reach out to City Theatrical for example setups.

- Try additional USB cables. Some USB micro cables are only built
for power delivery.

- Check status light to confirm that card is in its normal operating
mode. If it is in bootloader mode for firmware updates it will not
be available to the Configurator.

- Check in your OS that the device is recognized as a
communication device. Email support@citytheatrical.com for
help.

Verify you have minimum of 5Vdc at input pins 16 & 17
Check for voltage across D13
Check fuse F3, if fuse is blown, replace fuse (500mA Time Delay)
If unit powers via USB, issue can be F3 or D3
Contact City Theatrical for further support @ support@citytheatrical.com

The receiver card should be stored in temperature controlled room between -40 to 150 degrees Celsius

The default SHoW ID is 24250. You can confirm this by making sure the Band LED is Green indicating that you are in the Multiverse 2.4Ghz range. The ID LED should also be Green indicating that you are in SHoW ID 24250. Please see the manual if either of these LEDs are not the expected colors.

5906
Band LED Color

2.4GHz Show ID - Green

Neo Show ID - Yellow

Show ID LED
Green - 24250/201 - Adaptive hopping
Cyan - 24102/102 - Full bandwidth hopping
Magenta - 24112/117 - Low band hopping
White - 24122/133 - Mid band hopping
Red - 24132/149 - High band hopping
Yellow - 24142/165 - Max band hopping
Blue - RDM/RDM - SHoW ID set via RD

5907

Band LED Color

900MHz Show ID - Green

Neo Show ID - Yellow

Green - 9250/201 - Adaptive hopping
Cyan - 9102/102 - Full bandwidth hopping
Magenta - 9112/117 - Low band hopping
White - 9122/133 - Mid band hopping
Red - 9132/149 - High band hopping
Yellow - 9142/165 - Max band hopping
Blue - RDM/RDM - SHoW ID set via RD

The RX Card is stuck in bootloader/programming mode when the signal leds are flashing in sequence. Plug the unit into a laptop while pressing the ID button (S1). This should open a folder on your desktop. Insert the files and once programming is complete the ID LED (D11) will begin flashing green. Confirm the device works by connecting it to the USB configurator.

If this is not the issue, per 1 customer, if the cabling is reversed for DMX and DC input the unit will flash the Signal Quality lights in sequence. Correct the wiring and the unit will resume working.

Yes, please reach out to support for further instructions.

The candles do not take PWM and will not work with the receiver cards.

A dimmer such as the 5916/5917 or 5942/5943 will work.
https://www.citytheatrical.com/products/electronics/qolorflex-dimmers/qolorflex-5x2.5a-multiverse-dimmer
https://www.citytheatrical.com/products/electronics/qolorflex-dimmers/qolorflex-2x2.5a-multiverse-dimmer

1 year

Follow the instructions by Apple to open programs from unknown sources.

https://support.apple.com/guide/mac-help/open-a-mac-app-from-an-unknown-developer-mh40616/mac

FW v2.0.0.9.0.105 has a know issue with receiving DMX at any universe setting other than 1. Please update to FW v2.1.0.9.0.27 or later to resolve the issue.

Depending on the version of the ColorSource Relay. Different compatibilities exist.

P/N CSR-W: These units will work with 5902 MV Nodes and 5900 MV SHoW Baby. They will only work in Neo SHoW IDs I.E. 101 thru 205

P/N CSR-M: These units will work woth 5902 MV Nodes and 5900 MV SHoW Baby in both Neo SHoW IDs and Multivese SHoW IDs. They will work with the 5910 and 5911 MV Transmitters in Multiverse SHoW IDs only. In order to set a Multiverse ID on this CSR, you need to edit the configuration file supplied on the USB drive that came with the unit. Please see ETC documentation for further information.

Power LED
Solid - Incoming power
Off - No incoming power
Blinking - Updating software

DMX LED
Solid - DMX is present and valid
Blinking - No DMX data

Relay LED
Solid - Output is on
Off - Output is off

• Auto Mode: Relay turns on when DMX/ RDM input is detected. Relay turns off five minutes after data is last detected. (Default Mode)

• DMX Mode: Relay turns on when DMX address 512 (default address) is at or above 50%(default level) and turns off when below 50%. The relay can also be patched via RDM to an address between 1 and 511. Changing the address from 512 disables the turn on delay function of the relays.

• RDM Mode: Relay turns on when it receives an RDM command to turn on. The relay remains on until it receives an RDM command to turn off, or until power is cycled to the unit.

0°C–40°C; 5–95% humidity

Follow the Users manual that is provided with the product.

2 years for ETC only

Thickness: 14mm
Width: 120mm
Length Overall of insertion: 132mm

Yes, GLP-X4XL-CR is to be mounted with a diffuser.

No, GLP-X4XL-LH is to be mounted without a diffuser.

No, 6377 is to be mounted without a diffuser.

No the boom tie off is not rated.

Yes, 4305, the ETC Source 4 LED CYC Floor Base is compatible with all standard ETC Source 4 LED fixtures.

No, the body of the ColorSource Spot V is to wide to use with the 1502 Follow Spot Yoke. They do not work together.

City Theatrical Iris Limited Lifetime Warranty

We will provide a lifetime warranty on any manual iris we manufacture subject to the following conditions:
• The wattage of the lighting fixture is limited to incandescent lamps of 750w maximum. Therefore, burned leaves are not covered by this warranty.
• Damage such as broken arms or broken or cracked brass stampings that are caused by normal use (but not by misuse or abuse) would be covered by this warranty.
• CTI will repair or replace items under warranty at its discretion, and may replace damaged items with factory rebuilt irises.
• Freight costs in both directions are the responsibility of the customer.

DO NOT:
• Over-tighten the square head bolt against the sidearm pipe
• Weld anything to Safer Sidearms
• Cut or grind Safer Sidearms
• Suspend personnel from Safer Sidearms
• Suspend equipment or structures intended for the use of lifting or
supporting personnel in the air from Safer Sidearms
• Use Safer Sidearms to suspend chain motors or any other lifting
device!
DO:
• Use two hands when working with equipment that is mounted to a
Safer Sidearms.
• Tighten the clamp’s nut firmly against the flap of the Pipe Clamp
each time you hang or rehang each piece of equipment.
• Pay attention that the clamp is mounted so that it is at the top of the
fixture.
• Use an aircraft safety cable for each unit, wrapping the safety cable
around the nearest structural support.
• Verify your mounting position’s condition and take appropriate steps
if it shows signs of structural damage or weakness.

50 lbs

Yes, some of the below are MAKE TO ORDER. Contact sales for more information. Including pricing.
HOLDERS FOR METAL GOBOS
Sandwich Holders
2150 S4 “A” SANDWICH TEMPLATE HOLDER
2160 S4 “B” SANDWICH TEMPLATE HOLDER
2165 S4 JR. “M” SANDWICH TEMPLATE HOLDER
2144 SL “B” SANDWICH TEMPLATE HOLDER
2120 360Q/SHAKESPEARE SANDWICH TEMPLATE HOLDER
2190 COLORTRAN STYLE (5/50 SERIES) SANDWICH TEMPLATE HOLDER
2114 SELECON PACIFIC “B” SANDWICH TEMPLATE HOLDER
2106 SELECON ACCLAIM AXIAL METAL TEMPLATE HOLDER
Tabbed Holders
2050 S4 “A” TABBED TEMPLATE HOLDER
2060 S4 “B” TABBED TEMPLATE HOLDER
HOLDERS FOR GLASS GOBOS
Sandwich Holders
2171 S4 “A” (IRIS SLOT) GLASS TEMPLATE HOLDER
2170 S4 “B” GLASS TEMPLATE HOLDER
2173 S4 86mm OD GLASS (GOBO SLOT)* GLASS TEMPLATE HOLDER
2178 S4 86mm OD GLASS (IRIS SLOT)* GLASS TEMPLATE HOLDER
2172 S4 “B” (IRIS SLOT) GLASS TEMPLATE HOLDER
2175 S4 JR. “M” GLASS TEMPLATE HOLDER
2166 S4 JR. “M” (IRIS SLOT) GLASS TEMPLATE HOLDER
2146 SL “B” GLASS TEMPLATE HOLDER
2147 SL 86mm OD GLASS* GLASS TEMPLATE HOLDER
2130 360Q/SHAKESPEARE GLASS TEMPLATE HOLDER
2140 STRAND “B” (ALSO HOLDS METAL) GLASS TEMPLATE HOLDER
2115 SELECON PACIFIC 86mm OD GLASS* GLASS TEMPLATE HOLDER
2105 SELECON ACCLAIM AXIAL GLASS TEMPLATE HOLDER
Tabbed Holders
2051 S4 “A” TABBED TEMPLATE HOLDER (IRIS SLOT)
2061 S4 “B” TABBED TEMPLATE HOLDER
* Fits Rosco 86mm “Standard B” size glass

2180 SOURCE FOUR IRIS
2185 SOURCE FOUR JR. IRIS
2186 STRAND SL IRIS
2187 SELECON PACIFIC IRIS

No we do not

You will need to have the customer send the unit in on an RMA. The Ethernet LAN PHY chip made by Micrel will need to be repaired.
PN 101-00167
PDS-750 U36
PDS-375 U14

The power supply in the unit has most likely failed. Also, check that the fuse is still functional.

Yes, if the unit is unrepairable we will let you know. Otherwise, you will receive a quote for repair based on the failures.

You will need to send the unit in for repairs. Our tech services will need the serial number and a return address to begin the RMA process.

We do no recommend leaving any PDS unit out in the weather.

1. Turn on the unit
2. Go to Advanced Setup in the Main Menu Screen; Press Enter
3. Input setup; Press Enter
4. Enter and Arrow up or down until you reach Internal Scenes; Press Enter
5. Back out to the Main Screen
6. Arrow up and down to select Scene 1-6
7. Press enter and go to Scene Setup
8. Arrow up or down to the desired Scene to edit; Press Enter
9. Select the desired look; Press Enter
10. Enjoy the lights!

1. Turn on the unit
2. Go to Advanced Setup in the Main Menu Screen; Press Enter
3. Input setup; Press Enter
4. Enter and Arrow up or down until you reach Internal Scenes; Press Enter
5. Back out to the Main Screen
6. Arrow up and down to select Scene 1-6
7. Press enter and go to Scene Setup
8. Arrow up or down to the desired Scene to edit; Press Enter
9. Select the desired look; Press Enter
10. Enjoy the lights!

Start with a Restore Defaults and if the problem persists reach out to Support@citytheatrical.com.
Menu steps to find Restore Defaults
Advanced > Enter> Misc. Settings > Enter > Restore Defaults? > Enter

 To clear Panel Lockout, press and hold the Right and Left Buttons at the same time

Please make sure the Iris is closed before inserting. When the Iris is open, it does not fit

- Mostly OFF w/ short blinks ON ~ 1 per 4 sec
Unit on and running, no DMX

- Mostly ON w/ short blinks OFF~ 1 per 4 sec
Unit on and running, DMX present

- Mostly ON w/ short blinks OFF~ 1 per sec
Unit on and running, DMX present w/ Errors

- rapid blinking, even ON and OFF
calibration failure

If the motor is not making noises when on. Turn the unit off and check that the tiny gear connect to the chain is properly secured. This can be done with a small allen key.

If that does not resolve the issue the unit will need to come in for repairs. Please contact support@citytheatrical.com and provide the serial number and a return address.

No, the DMX Iris can not pass thru data.

The 2199 Power supply cable is a little over 3' long. The DMX cable is only 1' long.

No, we do not sell 4 pin DMX cables.

You will need to change the switch and check that the chain is properly connected to the sprocket and motor.

Installation and Setup
1. On the Source 4, remove the 2 screws holding the pattern
holder slot cover and remove the cover and set it aside.
2. Insert the DMX Iris into the pattern holder slot.
3. The DMX Iris has tabs on either side of its base that align with
the pattern holder cover screw holes. Install the 2 screws removed
in step one and tighten to secure the DMX Iris in the
Source 4 .
4. Connect the 4 pin Control / Power cable to the DMX Iris and
dress cable carefully to keep the cable from coming into contact
with potentially hot surfaces on the Source 4 (see Connection,
Page 2)
5. Power up the unit and test.

There are no user-serviceable parts inside! Refer to qualified service
personnel!

No, it only comes in one standard size.

The 4160 Projector Dowser responds to DMX
commands as follows:
• DMX level 00 (OFF) = Home position
• DMX level 50 (50%) = 45° counter-clockwise from
home position
• DMX Level FF (100%) = 90° Counter-clockwise from
home position

We only sell one size. This would be a custom request if the customer needs a different size flag.

• DMX level 00 (OFF) = Home position
• DMX level 50 (50%) = 45° counter-clockwise from home position
• DMX Level FF (100%) = 90° Counter-clockwise from home position

The charging case PN 7015 and the bottom charge port
The front port with Single Unit Power Supply PN 7024

o Open Fixture and remove the battery
o Disconnect all wires from the battery
o Use a multimeter to test voltage
o Is voltage 24v or higher?
▪ Yes, continue with the checklist
▪ No, replace the battery and start again
o Reconnect the battery to the fixture. (Do not put the unit back
together yet.)
o Run a test function for 4 and a quarter hours
o Test function setup:
▪ Hold the up and down arrows and press the power button.
▪ Let go of all buttons. This will do a master reset and make
the light turn on in Lee 02.
▪ Turn off the power and turn the power back on.
▪ Go to ‘Change Settings’
▪ Go to ‘ BRIGHTENS Control’
▪ Set to 75%
▪ Back out to the main menu
▪ Go to ‘Change Function’ > ‘Function Custom’ > ‘Custom
Color’ > Red 255 > Green 255 > Blue 255 > White 255.
▪ Run test for 4 and a quarter hours.
o Did the QolorPoint stay on for 4 and a quarter hours or more?
o Yes, the test is complete and your battery has passed.
o No, your battery should be replaced.

7003 QOLORPOINT™ LENS MOUNT
7004 QOLORPOINT™ 30° X 30° DIFUSER
7005 QOLORPOINT™ 60° X 60° DIFUSER
7006 QOLORPOINT™ 60° X 10° DIFUSER

This mode allows the fixture to output a static Red, Green, Blue or White color, or any combination thereof; each color may be set to any value 0 to 255. Any DMX signal, if present, is ignored

In this mode the fixture outputs a static LEE or preset ‘cc’ or Custom Color as selected.
All settings are remembered when the unit is turned off and on.
If the light was turned on when powered down the fixture will remember the last state and restore it once powered back on. (This is true for Custom Color, Static, and Effects)
Any DMX signal, if present, is ignored

In this mode the fixture is under control of DMX and may be controlled by a Multiverse DMX compatible device or a Master fixture.
The options available within DMX mode are described in more detail below.

In this mode the fixture generates a number of special effects. The speed of effect
typescan be adjusted from 1 to 10

To change Function press FN. Use the up and down buttons to select “CHANGE Function” and press enter to accept.
Then use the up and down buttons to select the required function as seen above and press enter.
The four modes of operation are discussed in more detail below.
All of these adjust the brightness settings for each color

MASTER
Once Master mode is set, the Master may transmit to any number of slaves by selecting a matching SHoW ID using the SHoW ID button or by using an RDM device such as a DMXcat.

SLAVE
When in DMX Slave mode the display will show the current active DMX Start
Address so the unit can be controlled from a DMX controller or master.
The number of channels occupied is dependent on the “DMX MODE” setting (4 or 5 channels may be used by the fixture).
In this mode the entire universe is output on a side connector pin, for which a connector cable is available from City Theatrical Inc. for connection to other non-wireless fixtures.

The 5th DMX Channel enables an intensity parameter. This allows the the fixture overall color Channel 1-4 to be dimmed. Values are 0 to 255, where 255 represents 100% output

The Power LED will turn Red and change to Orange then Green once fully charged. Be sure to only charge the units with the Charging Case open.

Yes, the Multiverse QolorPoint is compatible with the 2.4 range and the Neo SHoW IDs. You will need to RDM into the device in order to access the 2.4 range.

Default is Green 201.

This is true for legacy and Multiverse QolorPoints.

Distance to transmitter (outdoors, and depending on conditions)
• Less than 1,500ft. for SHoW Baby or Multiverse Transmitter
Distance between Master unit and Slave unit
• Less than 300ft
Position above obstacles (e.g., crowds and trees)
• Minimum 3ft

Yes!
The keypad may be locked to prevent tampering or inadvertent adjustment of the unit.
Hold down the FN first then turn on, after a couple seconds, release the buttons.
The screen will indicate if the unit is locked or unlocked.
To Lock: Hold down the FN while switching ON the unit to Lock.
To Unlock: First switch OFF the unit. Hold down the FN while switching ON the unit to Unlock.

294mm

244mm

No, the locking feature will not affect the SHoW ID settings and it will remain editable.

V5.01TCT

Yes. PN 101-01684 or you can purchase a replacement
0034.3124 - Fuse, Cartridge, Time Delay, 5 A, 250 V, 5mm x 20mm, 0.2" x 0.79", FST
https://www.newark.com/schurter/0034-3124/fuse-cartridge-5a-5x20mm-time/dp/88K2044