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• Multiverse Node: Can my 5902/5903 be used as a DMX Port to communicate to my wired fixtures?
  Answer: Yes, you can use the DMX out to continue any DMX runs as needed. If the DMX in port is connected you receiver will become ...
• Dimmer Products: My 5942/5943 & 5916/5917 won't appear as a port option when using the USB Config
  Answer: Make sure the USB cable you are using can do both power and data. Otherwise it will never connect. The USB cable provided with the ...
• Multiverse Transmitter: Why can't I control DMX with Blackout Controller and my 5910/5911/5912 to 5902/5903/5900 but my
  Answer: Please go to the iPad settings and confirm that your device is staying on the designated WIFI network. ...
• DMXcat: Can I run the DMXcat app on my Nintendo Switch?
  Answer: Currently, that is not possible, but we will take it under consideration for a future release. ...
• DMXcat: When updating my DMXCat 6000 I receive this message “Update Error! Timeout” “HVVersionGet Error 10”
  Answer: You can try the following:1) Exit DMxcat app and turn off dongle2) Hold the flashlight button while powering up, the LED should go solid green3) ...
• Multiverse Vero: What does the Green LED shown on the cover mean?
  Answer: The LED shows whether DMX is present or not. Flashing, no DMX, solid DMX present. ...
• Dimmer Products: My multi-channel dimmer is only working on channel 1, red. What could be wrong?
  Answer: Check you power supply voltage and make sure that you are using the correct voltage. With 24V tape ran @ 12V, only the red color ...
• Receiver Card: We are trying to have the receiver cards hold the last DMX scene when DMX
  Answer: The DMX fail settings only work for the 0-10V/PWM output.When the source DMX stops, the DMX output of the receiver card also stops, therefore it ...
• Multiverse Node: Can my 5902/5903 be used as a transmitter?
  Answer: Yes! Simply connect a DMX cable to the DMX In port on the bottom of the device and it switches to transmit mode. You can ...
• Wireless Products General: I’m having trouble setting the multiverse show ID using RDM. When I access the device’s
  Answer: The SHoW ID parameter is a manufacture specific parameter. Unfortunately, the Swisson device does not support manufacture specific parameters. You will need to use an ...

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