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• Wireless Products General: My Transmitter (5902, 5903, 5910, 5911, 5912, 7400-5902, 7400-5903) has no obstructions between it and
  Answer: Some newer high efficiency glass does not allow RF signal to pass through it. Try moving the Transmitter away from the window and test again. ...
• DMXcat: How do I find fixtures in the DMXCat 6000 fixture database?
  Answer: DMXCat App > Connect to Dongle > Fixture Controller > Database > Top right corner magnifying glass > Type in desired fixture or search > ...
• DMXcat: Why do I not have all the apps shown in the quick start guide /
  Answer: If you have an iOS device or certain models of Android your device does not have the ability or specifications to be a light meter. ...
• Wireless Products General: Where can I find the most up-to-date firmware?
  Answer: All Firmware new and old can be found on our website! https://www.citytheatrical.com/resources/firmware More information: https://www.citytheatrical.com/resources/firmware ...
• Metal Accessories: Can I mount my GLP-X4XL-CR with a diffuser?
  Answer: Yes, GLP-X4XL-CR is to be mounted with a diffuser. ...
• Metal Accessories: Can I mount GLP-X4XL-LH with a diffuser?
  Answer: No, GLP-X4XL-LH is to be mounted without a diffuser. ...
• Metal Accessories: Can I mount 6377 with a diffuser?
  Answer: No, 6377 is to be mounted without a diffuser. ...
• Metal Accessories: Is a boom Tie off (1310) rated?
  Answer: No the boom tie off is not rated. ...
• Multiverse Transmitter: How to on how to connect Luminaire to the Multiverse Transmitter 5910, 5911, 5912?
  Answer: 1) Turn on Multiverse Transmitter2) Connect to Multiverse Transmitter with DMXCat app on device3) Go to RDM Controller4) Press the RDM arrow on the Multiverse ...
• Receiver Card: We’re using the 5906/5907 receiver card one of the electricians reversed the polarity on the
  Answer: The 5906/5907 you most likely blew a fuse, F3. You can test it with a meter but it will likely need to come in to ...

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