Fog: Heating Elements no longer heating up Answer: If everything on the control panel seems to be working correctly, then it is possible that the heating elements may be burned out. If ...
Candle: Which dimmers can I use with my City Theatrical Candle? Answer: 5620 QolorFLEX 3x10A Dimmer (previously D3 Dimmer)
Curve: In the Menu, go to Curve Selection. Set LED TV/Film Mode to 1.
5720 QolorFLEX 2x5A Dimmer (previously D2 ...
Metal Accessories: Can the Track Tamer be used in a horizontal position?
Answer: No, our Track Tamers are used only in a vertical orientation. City Theatrical does not approve or support Track Tamers being used in the horizontal ...
Wireless Products General: How do I check the health of my QolorPoint Battery? Answer: o Open Fixture and remove the battery
o Disconnect all wires from the battery
o Use a multimeter to test voltage
o Is voltage 24v or higher?
▪ Yes, ...
Multiverse Transmitter: How do I set a static IP address in my Multiverse Transmitter? Answer:
Via the DMXCat app connect to your Multiverse Transmitter. Once you are connected please follow the following steps: 1. Select the purple Multiverse Transmitter button ...
Multiverse Transmitter: Unit does not power up Answer: -Check that power cable is properly installed.
-Test power outlet with another device.
...
Multiverse Transmitter: Fixtures connected to the
receiver are not responding Answer: -Check that the Tx and Rx symbols on transmitters and
receivers are solid.
-Check that SHoW ID and SHoW Key match on
transmitters and receivers
-Check that Universe setting ...
Dimmer Products: My 5916/17 Unit does not power up Answer: -Check that power supply is outputting voltage.
-Check polarity of DC voltage connection from power supply to dimmer ...