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• Candle: We are trying to wirelessly control realistic candles, preferably the CT flicker candles in a
  Answer: Unfortunately we no longer sell the flicker candles.But if you have them our 2 Channel 5616 and 5 Channel dimmers 5942 have a curve for ...
• Metal Accessories: Does CTI have plans to make a FollowSpot Yoke that will fit the ColorSource Spot
  Answer: No we do not ...
• ColorSource Relay: How do I setup my COlorSource Relay with the 5903 Node
  Answer: Follow the Users manual that is provided with the product. ...
• Fog: My 3300 AquaFog has a leak. How do I stop it?
  Answer: We recommend it comes in for repairs. Identify where the leak is possibly coming from, take photos, and contact support to discuss options and repair ...
• Fog: The lid latch on my AquaFog 3300 has broken. Can I order a replacement?
  Answer: Yes, please contact our sales team and request pricing for part number 1690004. ...
• QolorPoint: Is there a way to lock the SHoW ID settings to avoid accidental presses on
  Answer: No, the locking feature will not affect the SHoW ID settings and it will remain editable. ...
• Dimmer Products: What is the best way to insert and take out wires on the DIN Rail
  Answer: Using a small flat head screw driver place the flat head in the grove and push down. this will open the gate and allow the ...
• PDS Power Supplies: My PDS was outside during a rain storm and I am not experiencing issues. What
  Answer: You will need to send the unit in for repairs. Our tech services will need the serial number and a return address to begin the ...
• Multiverse Vero: Can I use my legacy Show Baby with the Multiverse Vero?
  Answer: Yes, but you will be limited to the legacy SHoW ID range. ...
• Dimmer Products: Do we have CAD drawings for the 5810 & 5811?
  Answer: Yes, check the folder for 5810/5811 under documents. There is a drawings folder and they can be found there. ...

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