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• DMX Dowser: Can the shaft going from the motor to the flag be longer?
  Answer: No, it only comes in one standard size. ...
• PDS 750: My PDS-750 will not save changes I make within the menu selections.
  Answer: Start with a Restore Defaults and if the problem persists reach out to Support@citytheatrical.com. Menu steps to find Restore DefaultsAdvanced > Enter> Misc. Settings > ...
• PDS 750: My PDS-750 is locked and I can't unlock it.
  Answer:  To clear Panel Lockout, press and hold the Right and Left Buttons at the same time ...
• Dimmer Products: I want to use a 12V LED bulb with my 5942/5943 dimmer. What settings do
  Answer: You will need to set the following dimmer settingsCurve : Square Law (Incan)Output Response Time : 100msMod. Frequency : 60Hz Incan. (if you have flickering ...
• Fog: Heater error light comes on after a minute or two even after replacing the problem
  Answer: Test the PCBA in the test fixture to see if the problem continues. If it does not follow the PCBA, you will need to replace ...
• Multiverse Transmitter: How do I connect my MV Transmitter 5910/5911/5912 to my Chamsys Console?
  Answer: We found the biggest issue was that the console recognizes ART-Net Universe 0 and we do not. I found that you can change this in ...
• DMX Dowser: What is the DMX Operation of the 4160 Project Dowser?
  Answer: The 4160 Projector Dowser responds to DMXcommands as follows:• DMX level 00 (OFF) = Home position• DMX level 50 (50%) = 45° counter-clockwise fromhome position• ...
• QolorPoint: How can I charge the battery on my QolorPoint 7000?
  Answer: The charging case PN 7015 and the bottom charge port The front port with Single Unit Power Supply PN 7024 ...
• QolorPoint: The battery on my QolorPoint 7000 is failing. How can I test the battery life?
  Answer: o Open Fixture and remove the batteryo Disconnect all wires from the batteryo Use a multimeter to test voltageo Is voltage 24v or higher?▪ Yes, ...
• QolorPoint: Do you offer different lens for the QolorPoint 7000?
  Answer: 7003 QOLORPOINT™ LENS MOUNT7004 QOLORPOINT™ 30° X 30° DIFUSER7005 QOLORPOINT™ 60° X 60° DIFUSER7006 QOLORPOINT™ 60° X 10° DIFUSER ...

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