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• DMXcat: The fixture I need is not in the 6000 DMXCat fixture library. How do I
  Answer: Please email DMXCatdbreport@citytheatrical.com with the fixture profile information and it will be added within 24 to 48 hours. ...
• Multiverse Transmitter: I can't factory default my 5910/5911/5912.
  Answer: This is a known bug in the 2.0.0.0.9.4 software. We are working to resolve this. There is no known work around at this time. ...
• LED Tape: Do we have a recommendation of silicone for sticking the Qolorpix outdoor to the aluminum
  Answer: We use: All Purpose Silicone Window/DoorASTM C920 Class 25 Clear Silicone 1This does not have the data to be proven as a reliable option in ...
• SHoW Baby: Is the SHoW Baby system compatible with the LumenRadio CRMX system installed in the Ayrton
  Answer: No it is not. City Theatrical wireless DMX are not compatible with any other manufacture's systems. ...
• Dimmer Products: What are the dimensions of the 5916/17 dimmer.
  Answer: Here are the dimensions in inch ...
• Dimmer Products: What wire gauges fit int he 5916/17 dimmer connectors
  Answer: For the power and dimmer loads, 18-24AWGFor the DMX 22-26AWGIf using stranded, you need to press the release button to get the wire in without ...
• Multiverse Transmitter: 5910/5911/5912 is in bootloader mode (LEDs for radios and Wi-Fi are cycling one at a
  Answer: You will need to reprogram the unit. Download the latest software and updater app off the City Theatrical website. Follow the instructions to program the ...
• Dimmer Products: Is solid or stranded wire ok to use with the 5916/5917
  Answer: Solid core wire will just push in to the connector. If using stranded, you need to press the release button to get the wire in ...
• Multiverse Node: My 5902/5903 make a whistle/hum when I power it on. What is the cause?
  Answer: There is most likely a short within the unit. This will need to come in for repairs. The repair tech should check and make sure ...
• Multiverse Transmitter: What can I use to find the DHCP IP address for my transmitter stuck in
  Answer: Tftpd64 program can be used to setup a DHCP server on your local windows machine. From there you should see a log entry for a ...

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