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• Multiverse Transmitter: What are the supported protocols of my 5910/5911/5912?
  Answer: ANSI E1.20 RDM via Art-Net / DMXcatANSI E1.33 RDMnetASNI E1.31 Streaming ACN (sACN)Art-Net I, II, III and IV ...
• Dimmer Products: How long can the lead be from the dimmer to the LED Tape?
  Answer: It can be as long as you need it to be but you will need to consider voltage drop over long distances. This will vary ...
• Multiverse Transmitter: Can my 5910/5911/5912 be power off remotely via POE?
  Answer: No, this is not possible at this time. ...
• Multiverse Transmitter: My 5910/11/12 shows solid connection between my ETC console and Multiverse devices but I have
  Answer: You may need to go into the shell of the console and confirm that sACN is set to release and not draft. Our Multiverse Transmitters ...
• Dimmer Products: How do I set stand alone light output with on the 5821/5823/5825 dimmer?
  Answer: You will need to set the dimmer to Run 2 mode and power cycle the device. Once you have done that you will need to ...
• LED Tape: Does the QolorFlex LED tape have reverse voltage protection?
  Answer: There is no additional reverse voltage protection other than what is natural in the LED. ...
• Wireless Products General: Can I RDM into my Multiverse products via a ColorSource Console?
  Answer: Yes, the ColorSource Console line supports RDM discovery. Please contact ETC for further instruction. ...
• Wireless Products General: Can I paint my Yagi 5982 and/or Panel 5981 antenna?
  Answer: Yes, you can as long as you do not use metallic paint. ...
• Wireless Products General: Why can't I use ETC console RDM to access my Multiverse products?
  Answer: This is a fault within the ETC RDM software. It is a known problem that should be addressed with ETC. Certain ETC consoles will not ...
• Dimmer Products: My 5821/23/25 dimmers are different generations and have different menu settings. It is effecting the
  Answer: There is no way to make the different generations of dimmers match in curve or menu settings. This is a known issue and there is ...

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