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• LED Tape: What LED Colors are available for QolorFLEX?
  Answer: QolorFLEX is available in a variety of different colors and combinations of colors. Single color white stripes are available in cool (CW), natural (NW), and ...
• LED Tape: What are the IP Ratings of QolorFLEX LED tape?
  Answer: IP 20 is Approved for indoor use only; IP 67 is Suitable for outdoor use. ...
• Multiverse Transmitter: When updating my Multiverse Transmitter 5910/5911/5912 to the newest software the transfers fail.
  Answer: Please make sure you are on an isolated network and no sACN or Art-Net traffic is present during the update. ...
• Multiverse Node: My 5902/5903 turned off and came back with an 'Insert USB' message. What do I
  Answer: First turn off the device and confirm that the up button isn't stuck in. Then turn the device on, it should come back up as ...
• Wireless Products General: What accessories will I need with my 5637 Antenna Splitter?
  Answer: Here is what you might need per product: 5900/5902/5903/5904/5905/5910/5911/5912/ - You will need either two 5641 3' Adaptor Cables (N(m) to N(m)) and/or two 5639 ...
• Dimmer Products: Which QolorFLEX dimmers have Run1 (DMX) and Run2 (stand alone mode)?
  Answer: The products with Run1 and Run2 modes are 5809, 5811, and 5812. Run1 and Run2 can also be found in 5821/5823/5825 units made after 2023. Earlier ...
• Dimmer Products: Will the 5722M or 5742M dimmer status light stay solid if functional?
  Answer: No, a solid RED status LED is not normal and the dimmer most likely is non-funtional. The Status LED will blink error codes as follows:Under ...
• DMX Iris: My DMX 2192 Iris will not open and close.
  Answer: If the motor is not making noises when on. Turn the unit off and check that the tiny gear connect to the chain is properly ...
• ColorSource Relay: What do the LEDs on my ColorSource Relay indicate?
  Answer: Power LEDSolid - Incoming powerOff - No incoming powerBlinking - Updating softwareDMX LED Solid - DMX is present and validBlinking - No DMX dataRelay LEDSolid ...
• ColorSource Relay: How do I turn on the relay in my ColorSource Relay?
  Answer: • Auto Mode: Relay turns on when DMX/ RDM input is detected. Relay turns off five minutes after data is last detected. (Default Mode)• DMX ...

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