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• Multiverse Node: Fixtures connected to the 5902/5903 receiver are not responding
  Answer: - Check that the Tx and Rx symbols on transmitters and receivers are solid.- Check that SHoW ID and SHoW Key match on transmitters and ...
• Wireless Products General: My ETC LED Source 4 will not show up via RDM on my DMXCat app
  Answer: You will need to make sure the following are the same as the transmitter: SHoW ID UniverseShow Key You will also need to make sure ...
• Candle: What are the dimensions of the PCBA in my 3450?
  Answer: 1.961in x .64in ...
• Fog: My 3300 Aquafog has no lights on panel at all.
  Answer: Check power cordCheck fuseCheck blue wire (P3) to and from main circuit breaker-Contact CTI for replacement parts ...
• Fog: My AquaFog 3300 has only low water light on.
  Answer: Water is low - Fill the tank Water sensor is disconnected - Reconnect the sensorWater sensor is bad - Return/Contact CTI for replacement parts ...
• Fog: My AquaFog 3300 Over temperature light comes on (160 degree+)
  Answer: Machine is over temping - Turn down temperature knob to 155 degreeBad thermal well - Contact/Return to City Theatrical for a replacement partWrong component R27 ...
• Fog: My AquaFog 3300 Pump does not rotate
  Answer: Pump is disconnected - Reconnect pumpPump is clogged - Remove debrisPump is frozen - Toggle switch and tap lightly with a malletPump impeller shears - ...
• Fog: My AquaFog 3300 PCB burned out
  Answer: Condensation built up and short circuit the panel - Contact/Return to City Theatrical for a replacement part ...
• Fog: My Aquafog 3300 one or both heaters do not come on
  Answer: STEP 1Check to see if the heater power cords are plugged in, have power, and the HEATERS circuit breaker is on. If good go to ...
• Fog: My Aquafog 3300 HEATER A or B indicator is illuminated all the time on the
  Answer: - Check to see if the heater power cords are plugged in, have power, and the HEATERS circuit breaker is on- Press the RESET button- ...

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