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• Receiver Card: How much power does a 5906/5907 receiver card draw
  Answer: The receiver cards draw 0.44W max.For 5V input that's 0.88AFor 12V input that's 0.037AFor 24V input that's 0.018A ...
• LED Tape: How many Lumens does the QolorFLEX Pixel tape output
  Answer: The QolorFLEX pixel tape outputs 350 lumen ...
• ColorSource Relay: My Multiverse ColorSource Relay wont turn on or receive DMX at any other universe setting
  Answer: FW v2.0.0.9.0.105 has a know issue with receiving DMX at any universe setting other than 1. Please update to FW v2.1.0.9.0.27 or later to resolve ...
• Wireless Products General: What is the signal loss for LMR-200 and LMR-400 cables
  Answer: For LMR-200 cable, the loss is 0.169dB/ft For LMR-400 cable, the loss is 0.068dB/ft ...
• Dimmer Products: My 5942 will turn on via the Micro USB but will not power up via
  Answer: You have likely blown a fuse and the 5942 will need to come in to be serviced on an RMA. This type of failure voids ...
• Multiverse Studio: My Studio Receiver won't maintain a solid red charging light while charging wirelessly and the
  Answer: The entire main PCBA will need to be replaced as the components that failed and are causing the problem are unrepairable. The problem is not ...
• LED Tape: How long can my DMX extension cable be from my QolorPix Controller to QolorPix tape?
  Answer: The max cable length is 25'. ...
• Dimmer Products: 5942/5943 Firmware Update
  Answer: To install a firmware update: Download the new firmware .zip file from the CTI Website. It can be found in the download section of the product page. You ...
• Fog: Do I need to fill to the fill line for my AquaFog to be operational?
  Answer: No, as long as the float is floating in the tank the unit will operate. Anything lower than the float the unit will protect itself ...
• DMXcat: Problems Pairing
  Answer: Sorry you’re having issues. The first thing you have to do is to make sure that your DMXcat dongle is not paired with your device. ...

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